The MTC Medical division provides medical services at many of the facilities we operate. The medical team at each site is led by a Health Services Administrator or HSA.

All of us throughout MTC want to take a moment to salute each one of our HSAs, knowing they represent the determination and fortitude of every member of their team at each facility where MTC Medical has a presence.

In this story, we pay tribute to Polly Schmalz, the HSA at the North Central Correctional Complex in Marion, OH. Tom Watson is the warden.

Polly: I think everybody is really positive with one another. There’s a good team here. Like the security team, they got a good team. The new warden we have here is excellent.

Warden Watson: She just brings a lot of knowledge and a positive attitude. And she has a high degree of organizational ability. They do a great job. I don’t have numbers on how many incarcerated individuals they see, but they’re constantly busy over there, they’re constantly working.

Polly: And I believe in trying to make it positive, have fun, laugh. They actually laugh at me, the supervisor. Because I will play music and joke with them, and I’ll sing to them. We just try to – we work hard when we’re here, but I just try to build the positive. For me, seeing people smile and be happy, doing their job.

Warden Watson: She’s just super dedicated, and hardworking, and she strives to fix things, not put a band-aid on things. She wants that department fixed and operating at the highest level she can get it.

Polly: I’m very proud of them, there’s definitely a lot more cohesiveness as a team, wanting to help one another. If it gets busy, instead of saying it’s not my job to stay over, people will just stay over.

Warden Watson: And they provide good quality care for the inmates.

Polly: To me, we save lives. We make a difference.